FAQs

What sets us apart?

We don’t believe in “healthy, but…”

Desilicious is about no compromises - bold Indian flavours, refined sugar-free, high in fibre, and still genuinely indulgent.

Think of it as your favourite sweets… just reimagined to help you live your best life.

What are Indian sweets?

They’re the kind of sweets that make people pause mid-bite and go, “wow.”

Rich, flavour-packed treats made with ingredients like nuts, spices, and natural sweetness - a huge part of Indian culture, celebrations, and everyday life.

We’ve just given them a modern glow-up.

How can Indian sweets be healthy?

Short answer: they usually aren’t.

Long answer: that’s exactly why we exist.

We’ve taken traditional recipes and reworked them using natural ingredients and no refined sugar, so you can enjoy them more often - without the heaviness.

What are your products made with?

Ingredients you actually recognise.

Think nuts, dates, cocoa, spices - the good stuff.

No weird additives. No unnecessary extras.

Do you use sugar?

Just sugars from natural sources - like dates.

(Your taste buds won’t believe it.)

How do you sweeten your products?

We let nature do the work.

Dates and natural ingredients bring the sweetness - no crashes, no regrets.

What's the best way to enjoy your products?

We’re glad you asked:

With your morning coffee or chai
As your 3pm “I need something” fix
Or during your evening treat-yourself moment

No rules. Go crazy.

Can I stock Desilicious?

We’d love that. 🍬

Whether you’re a retailer, café, office, gym, petrol station or somewhere in between - get in touch and let’s chat.

Do you offer subscriptions?

We do - because running out of snacks is a tragedy we wouldn’t wish on anyone.

Do you offer any discounts?

Yes! We offer 10% off your first order, plus bespoke discounts for bulk and larger orders.

Are your products vegan?

Yes - 100% vegan, 100% delicious.

Do your products contain nuts?

Yes - all of our products contain tree nuts. If you have a nut allergy, our products are not suitable for you. Sorry :(

What sizes do they come in?

Full-size pouches → for sharing (or not 👀)

Mini packs → for when you’re on the move

Gift boxes → for when you want to treat someone (or yourself) 🎁

Where are you based?

Right here in the UK 🇬🇧

Shipping & Returns

Domestic and international shipping policies

Right now, we only ship within the UK 🇬🇧

(But we’ve got our eyes on the rest of the world 👀)

I made a mistake with my order, can you help me?

It happens. Don't stress!

Message us ASAP and we’ll do our best to fix it for ya :)

Can I check the status of an order?

Yes - just email us at hello@desilicious.health and we’ll happily check for you.

What is the returns and refunds policy?

If something’s not right, we want to know about it. Get in touch with us and we’ll always do our best to make things right.

Where do you deliver?

Right now, we deliver across the UK 🇬🇧

We’re working on bringing Desilicious to more corners of the world soon 👀

How long does delivery take?

Orders typically arrive within 3–5 working days.

Do you offer international shipping?

Not as a standard option just yet - but depending on where you’re based, we may still be able to make it happen 🌍

Drop us a message and we’ll do our best to help.

My order hasn’t arrived—what should I do?

Your Desilicious treats should never go missing in action 🍬

If your order hasn’t arrived within the expected timeframe, get in touch with us and we’ll jump straight on it.

Can I change or cancel my order?

We know mistakes happen 😌

If you need to change or cancel your order, just get in touch with us as soon as possible and we’ll always do our best to help.

Gifting

Can I send Desilicious as a gift?

Absolutely - our products are perfect for gifting (or treating yourself).

Can I include a personalised message in my order?

Absolutely 🎁

Simply add your message in the “special instructions” box on the product page before checkout, and we’ll include it with your order.

Do you do bulk or corporate orders?

Yes - we offer bulk and corporate order options. Get in touch to discuss on hello@desilicious.health or via the contact box on our website.

Can you customise gift boxes for weddings, baby showers, or other events?

We can help with weddings, baby showers, and more. Reach out and we’ll work with you to create something special.

Stockists & Wholesale

Do you supply to cafes, retailers, or offices?

We do! 🍬

From cafés and retailers to offices in desperate need of better snacks - we love partnering with places that want to bring a little more Desilicious into the world.

How can I stock Desilicious in my store?

Easy - just reach out to us and we’ll take it from there.

Do you work with distributors?

We do! If you’re excited about bringing bold Indian flavours and better-for-you treats to more people, there’s a good chance we’ll get along very well 😌🍬

I want to stock Desilicious at my workplace—who should I contact?

We fully support the mission of upgrading office snacks 😌🍬

Just drop us an email at hello@desilicious.health and we’ll help bring Desilicious to your workplace.

I’m interested in a brand partnership—how do I reach out?

We’d love to hear from you — get in touch via email (hello@desilicious.health)

Subscriptions

Why sign up for a subscription?

Because running out of snacks is a tragedy.

Subscriptions mean your favourite treats delivered regularly, with no effort.

How can I sign up for a subscription?

You can subscribe directly on our product pages.

If I want to pause, skip or cancel my subscription, can I do that?

Yes - you’re in full control and can manage your subscription anytime.